Rodrigues Relaxation is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard any personal information you may provide when using the Rodrigues Relaxation website.
Information We May Collect
We may collect personal information that you choose to provide via forms on our website – for example, when contacting us or booking a treatment. This may include your name, email address, and other relevant information.
We do not collect personal data unless it is voluntarily provided by you.
How, Why and for How Long We Process Your Information
We do not share, sell or disclose your information to third parties unless required to do so by law, or to enforce the Rodrigues Relaxation Terms of Use or protect our rights, or to protect your vital interests or the vital interests of another person.
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data. If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
When you fill out our contact form or send us an email
We process the information in your enquiry, including your name and email address. We believe that you would expect us to process this data to enable us to respond to your enquiry, and so we process it on the basis that there is a legitimate interest to you and to us. We process this data and any data in subsequent email communication between you and us for as long as is necessary to adequately deal with your enquiry and track our communications with you.
When you book a treatment
We process the information in your booking, including your name and email address. We believe that you would expect us to process this data to enable us to manage your booking, and so we process it on the basis that there is a legitimate interest to you and to us. We process this data and any data in subsequent communication between you and us related to your booking for as long as is necessary to manage your booking and to keep a record of your booking.
Information we process because we have a legal obligation
We may process any of your data identified in this policy if we have a legal obligation to do so, or in order to protect your vital interests or the vital interests of another person. This may include your personal information.
Other information we may process
We may process any of your data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may process any of your data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
Cookies
The Rodrigues Relaxation website uses cookies to help ensure proper functionality and to improve user experience. They are set both by our own server and by third-party services we integrate with. A cookie is a small file placed on your device that allows the website to remember your preferences or analyse how users interact with the website.
There are two types of cookies: “persistent” and “session” cookies. Persistent cookies remain stored in your browser until they reach their designated expiry date or are manually removed. Session cookies are temporary and are deleted once you close your browser. You have the option to disable cookies, but doing so may impact your experience on our website and others.
Cookies that we use
Necessary Cookies
These cookies are essential for core website functions, such as secure logins and consent preference management. They do not contain any personally identifiable information.
Functional Cookies
Functional cookies support features like social media sharing, user feedback collection, and integrations with third-party services.
Analytical Cookies
Analytical cookies provide insights into how users engage with our website. They help track metrics such as visitor numbers, traffic sources, and bounce rates, allowing us to enhance website performance. We use Google Analytics to collect and analyze this data anonymously. You can find more details about how Google Analytics handles your data by reviewing their privacy policy.
Uncategorised Cookies
Some cookies have yet to be categorized as they are still under review.
To view a complete list of the cookies we use, visit the Preference Centre by selecting “Customise” in the cookie banner that appears on your first visit. If you have already set your preferences, you can access them anytime by clicking the “Consent Preferences” cookie icon at the bottom left of your screen.
Third-Party Content and Links
The Rodrigues Relaxation website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. You are encouraged to review their policies before submitting any personal information.
Data Security
We take appropriate steps to protect the information you provide, but please be aware that no internet transmission is ever completely secure. By submitting data through this site, you acknowledge and accept this risk.
Access to Your Data
You may contact us at any time to request access to the personal data we hold about you, or to ask that we update or delete it. Please email info@rodriguesrelaxation.co.uk with any such requests.
When we receive such a request we shall first take reasonable steps to verify your identity before taking any action, in order to safeguard your information.
How You Can Complain
If you are not happy with our privacy policy, please send us an email at info@rodriguesrelaxation.co.uk.
If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/.
If you raise a complaint about any content on our website, we will review your concerns. If we determine that your complaint is justified or if legal obligations require us to act, we may temporarily remove the content while we investigate. However, if we believe the complaint is unfounded or vexatious, we may not correspond with you about it.
More Information and Changes to This Policy
We may update this privacy policy from time to time to reflect changes in legislation or improvements to our website. Any changes will be posted on this page. You can find more information about UK data protection legislation at the Information Commissioner’s website.
Contacting Us
If you have any questions about this privacy policy or how we handle your data, please get in touch via our contact form or email info@rodriguesrelaxation.co.uk.